Terms of use of the website

Welcome! Before you book and pay for legal advice online, please read and accept these terms and conditions which govern your use and the booking process. By using our website, you confirm that you have read these terms and agree to be bound by them. If you have any questions, please contact us using the contact details provided.

1. Booking process:

   a. Availability: Information about the available times and date when legal advice can be booked is published on the website. This information is regularly updated, but changes and updates are possible. Please note that availability is subject to current situation and other customer requests.

   b. Making a reservation: The user must select an available time and date to make a reservation. A booking is only considered confirmed if the user makes full payment during the booking process and receives a confirmation email.

   c. Booking Confirmation: After successful booking and payment, you will receive an email confirmation with booking details including date, time and any important instructions or instructions. Please check your email inbox and junk mail folders if necessary.

2. Cancellation Policy:

   a. Cancellation options: You have the right to cancel your reservation and receive a refund according to our cancellation policy. Please read these terms carefully.

   b. Early Cancellation: You must cancel your booking at least 48 hours before your consultation to receive a full refund. Cancellation can be made using the cancellation form available on our website or by contacting us using the contact details provided.

   c. Amount of refund: If you cancel your booking in accordance with the cancellation policy, you will be refunded the full amount paid at the time of booking. The return process may take time and the type of refund may vary depending on the payment method used.

3. Necessary measures:

   a. Be on time: Please be on time and attend your legal consultation at the scheduled time and date. Delays could affect your booking and the length of your consultation.

   b. Preparation for the consultation: If there are any preparatory steps or documents to be submitted in advance, please refer to the instructions provided in the confirmation email or on the website.

   c. Service not offered: If you do not cancel your reservation and offer to cancel the reservation in advance, and you do not attend the legal consultation, we will not be responsible for making any refund.

4. Liability and exclusions:

   a. Our responsibility: We ensure that our website will function properly and provide you with the opportunity to book legal advice. However, we do not accept responsibility for any loss or damage that may arise from the use of the website or its inability to provide booking or payment services.

   b. Exceptions and changes: We reserve the right to cancel or change the time or date of the reservation in the event of unforeseen situations, such as the absence of a consultant or technical problems. We will notify you of any changes and, where possible, offer alternative booking options or refund the amount you have paid.

5. Personal data and confidentiality:

   a. Data processing: We carefully process the personal data you provide and comply with all relevant data protection laws and regulations. We only use your personal data to carry out the booking process and for other related purposes.

   b. Confidentiality: We guarantee that the personal data you provide is treated confidentially and is not passed on to third parties without your consent, except when required by law or legal regulations.